vancouvercharacterevents.com

Troy Kosan · Vancouver, BC

The site you were just on — every page, every form, the booking system behind it, and the software the performers use — was designed and built by one person.

I’m Troy. I run Vancouver Character Events, and I built all of it — the site, the booking system, the back office, and the app my performers use to see their schedule and get paid.

I do the same thing for other small businesses in Metro Vancouver. Not brochure sites that sit there. The part that actually does the work.

What that means, in practice

  1. When someone asks to book, the request arrives complete — every detail in one place — and becomes a booked party on one screen instead of a week of email.
  2. When staff are needed, the system already knows who is free, asks them by text, and locks the schedule the moment they say yes.
  3. When a job is finished, what that person earned is already worked out — their pay, their tips, less any cash they took at the door — sitting on their own statement, in their own login.
  4. When someone asks a question at 11pm, they get an immediate reply listing exactly what they sent — and you get a notification with everything you need to answer properly.
  5. The people who work for you get their own login, their own schedule, their own history — and a reason to open it.
  6. You get one screen that tells you what happened this month, and what is about to.

That is not a wishlist. It is what runs Vancouver Character Events every day. You have seen the front of it. The rest is behind a login, for good reason.

What I take on

A website
The thing people find, read, and decide from.
A system
The part that does the work after they decide.
A rescue
You paid someone, it half works, and it needs finishing.

What that replaced

Answering the same questions by email, one at a time
One form, and an instant reply listing exactly what they asked for.
Invoices typed up in Word, then chased by hand
A PDF with a payment link, generated and sent for you.
Ringing round to find out who is free
Everyone available is asked by text, and a yes locks the schedule.
Adding the month up in a spreadsheet, if anyone remembers
One screen that already knows.

None of this is a plugin. Nothing here breaks because somebody else shipped an update.

The terms, before you ask

How it works
We talk for half an hour. If I can help, you get a fixed price and a date. If I can’t, I tell you who can.
What it costs
A serious small-business site starts around $3,500. Systems like the one behind this site are quoted per project.
Who owns it
You do. The code, the domain, the data, the accounts. No monthly hostage fee.

I’m one person in Vancouver. That’s the catch, and it’s also the point — you talk to the person who builds it.

Tell me what you need

No obligation, and no sales sequence afterwards. One reply, from me.

I run in .

The part that eats my week is .

What I actually want is .

I’m , at .